how to return goods safely

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A repair job or item return always starts by filling out the formular. This way we can be certain that our item will be received in the right department, then you will avoid unnecessary waiting time
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After receiving your filled out formular MJK creates the RMA document and mail the RMA document to you
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Print the RMA you received from MJK
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Pack your items carefully, include the RMA document on paper
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Ship the package to MJK
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MJK will contact you no later than 2 weeks after receiving the package

Never ship items without the printed RMA.
Due to safety, and hygiene, all returned items must be cleaned thoroughly before shipment.

Service · MJK